So you've completed the self-assessment part of the Reflect 360, and gotten responses back from others. What's next?

Closing the Exercise

The first step is to close the exercise, which you can do by:

  1. Clicking on "My Growth" in the top menu
  2. Selecting "Reflect 360", and then
  3. Clicking the "Manage" button:

Once closed, you'll be emailed a copy of your report, and you can also access it at any time by following the same steps as above.

The Report

Reflect 360 reports have 3 sections - My Highlights, Full Analysis, and Commit to Improve

My Highlights

When debriefing the Reflect 360 report, begin by walking through the “My Highlights” tab. This tab is broken down into your identified areas to celebrate and areas to improve, as well as any qualitative feedback that respondents provided for each of the highlighted statements:

When going through this section, ask yourself the following questions:

  1. When initially reviewing the results, what was something you were proud of?
  2. What surprised you about the results?

Full Analysis

The Full Analysis provides various lenses of analysis. It shows areas where you are more positive and/or more negative than your respondents, and also a detailed breakdown of each statement, separating out how you rated yourself vs how your respondents rated you with the ability to further segment respondents by their role (managers, peers, direct reports, and others).

Click on any of the statements to bring up a more detailed view including a scatterplot breakdown and suggested resources to improve.

General Tips and Strategies for this section:

  1. Don't skip over the celebrate areas! Take a moment to appreciate what is going well.
  2. Look for areas where are you are different from your respondents. Why might these differences be there?
  3. Are there differences between the respondent sub-groups themselves? For example, does your manager think you could improve in an area but your peers think you already do well at it? Why might that be the case, and what can you do about it?
  4. Find ways to leverage your existing strengths when developing areas of improvement. For example: if my direct reports think I'm not great at clarifying vision or direction, but they do feel I communicate well, can I leverage my communication skills to better clarify our team's direction?

Commit To Improve

Use this section to rigorously prioritize areas of improvement by selecting the following:

  1. The top 2 things that made you proud
  2. The top 2 things you want to improve on – understanding what it would be like to make this change and what is holding you back

Then, after you've identified improvement areas, discuss Habits you would like to adopt in order to drive this improvement. (Pro-tip: research says asking someone to keep you accountable to these commitments makes you 80% more likely to follow through!)

A simple and straightforward way to make these commitments and keep yourself accountable is to use our My Habit tool, and we also have tips on how to make a great habit. Stick with it! Real improvements are incremental and take time.

And as always, if you have any other questions (some of our client contracts include coaching calls!) please let us know.

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